Registered Massage Therapy & Herbs to Treat Various Conditions

(778) 889-2875 |  
We are hiring: RMTs and Student Interns wanted (email us)

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How Direct Billing to Extended Health Benefits Works For Registered Massage Therapy in Richmond BC

Some therapists at provide direct billing where we bill your insurer directly and you only pay the remaining amount for which you are not covered, or if your coverage is 100% of the treatment cost, there is nothing to pay at all. Please understand that there may be instances where direct billing won't be available for reasons such as insurer's online service interruptions, your specific policy’s billing eligibility, etc.

Please be ready to pay for the whole session cost in such instances. operates independently from all insurance companies, we usually have no way to check specific details of your policy (except for ICBC). Please contact your insurer for such details

Direct Billing To Pacific Blue Cross is provided by:

Carlie Chow RMT
Jacky Ye RMT
Sarra Leung RMT
Mia Hancock RMT
Joyce Wu RMT

Direct Billing To Sun Life, Manulife and Canada Life are provided by:

Carlie Chow RMT
Jacky Ye RMT
Mia Hancock RMT
Sarra Leung RMT
Joyce Wu RMT

Direct Billing to Green Shield:

Carlie Chow RMT
Sarra Leung RMT
Not set up yet, but coming soon: Mia Hancock RMT

ICBC Direct Billing is provided by (we can get unlimited sessions for you until you are fully recovered):

Jacky Ye RMT
Carlie Chow RMT
Joyce Wu RMT
Sarra Leung RMT

Please provide your ICBC claim number, date of accident and your adjuster's contact information in the note section right after booking your appointment.

As long as we have your ICBC adjuster's contact information and claim number, we will handle all of the billing for you, you will not need to pay anything or contact ICBC, we will do it for you.

You are automatically preauthorized for 12 visits total that must be used within 12 weeks from the accident date. If your accident was more than 12 weeks ago, please call us or ask your ICBC adjuster how to get approved for treatments.

We can get unlimited sessions for you until you are fully recovered:

Just as long as you are not fully recovered you will have unlimited treatments. When there's only 2 - 4 pre-approved sessions left, we will submit an extension request. As long as you are not back to normal, the extension requests always get approved. Each extension has maximum 12 sessions. There is no limit to how many extension requests can be approved. Just as long as you are not fully recovered you will have unlimited treatments. We will submit the extensions for you, you will not need to do anything extra.

Carlie Chow also provides direct billing to (for the following insurers, a credit card on file might be required if we do not get an immediate response from the insurer confirming how much has been approved):

La Capitale
Maximum Benefit (Johnston Group)
People Corporation
RWAM (after 9pm PST no adjudication)
TELUS Adjudicare
Chambers of Commerce (Johnston Group)
CINUP (Johnston Group)
Cowan (Express Scripts Canada)
D.A. Townley
First Canadian (Johnston Group)
Johnson (Express Scripts Canada).
Johnston Group
GMS Carriers 49 and 50 (Express Scripts Canada)

Carlie Chow can also submit claims to the following companies below and THE MONEY FROM THE CLAIM WILL BE PAID TO THE CLIENT directly. The client will still need to pay upfront for the whole treatment cost:

LiUNA Local 183
LiUNA Local 506
BPA 24/7
Canadian Construction Workers Union (C.C.W.U.)
Industrial Alliance Monday
Union Benefits


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