CLINICTHERAPY.com
- By Elana Wu (Formerly - Natural & Organic Healing Clinic)
Registered Massage Therapist & Internship Job Posting
(part time or full time) in Richmond BC
Clinic Therapy Richmond BC is hiring full-time and part-time RMTs, as well as student interns.
PLEASE START READING BELOW AFTER THE IMAGES FOR A MORE UP TO DATE JOB POSTING, THIS PAGE IS BEING EDITED RIGHT NOW
***Up to $4000 advance on signing day (not a bonus anymore) for RMTs and student interns, FAST access from Richmond, Vancouver, New Westminster & some Burnaby areas. (We’re in North Richmond). Free regular 1.5 - 4 hour training sessions with Elana Wu (10+ years of experience, former RMT college instructor)
Soundproof, Well ventilated, Default answer to custom requests is YES, Competitive splits, Full service reception; Free parking; 4.9/5 from 120+ reviews; Full laundry service can be provided; Young team; Staff room; Experienced management, NEWLY renovated.
Contact Matt at info@clinictherapy.com, text or call (SMS or WhatsApp) to learn more (resume is optional):
Summary of why our therapists joined and stayed:
1. Regular training from Elana Wu (RMT with 10+ years of experience)
2. Your loyalty and improved skills are rewarded with higher earnings (you will be able to increase your pricing at any time by any amount and if you work exclusively with us your rate might be higher)
3. Management texts back very quickly including off days, issues are dealt with ASAP. Solving important issues is never postponed. Someone from management is available every day of the year except on Christmas and January 1st.
4. Default answer to any custom requests from RMTs is YES. Custom requests are encouraged
5. Clean & soundproof rooms, fresh air system (very little or no stuffiness), custom music is possible
Feel free to choose exactly what you need so that you can concentrate on providing excellent services
Why should you select us?
RMTs: Over time, your split can gradually rise.
Student interns (who are not licensed yet): $20 - $45 per hour (usually $31.50 - $40) depending on graduation date, how many hours can be promised after becoming RMT per week and for how long the therapist can promise to stay after becoming RMT (assuming the therapist likes the clinic), flexibility of the schedule, experience & skills, etc. As of March 2022, all of our female interns have been fully booked if they had less than 6 months until graduation, except for last minute/day cancellations, which are rare. You will probably be booked full on day 1; contact us for a specific estimate for your case.
RMTs - your schedule will be booked full quickly! We have a marketing professional on staff with over 12 years of expertise. We also direct bill to most companies (20+ at the moment). We've been in business for over a decade and have a loyal clientele of over 2600 people.
Free parking is easy to come by. A bus stop is right in front of our plaza (Pacific Plaza), and the sky train is a 5- to 8-minute walk away.
With our full-service booking, you won't have to answer the phone or respond to emails, allowing you to focus solely on treatments. Alternatively, for a more significant split, you might work without reception.
You have complete control over your schedule; you can work as much or as little as you choose. There are no limitations, you have complete freedom. At any time, you can close any days that are already open. If clients are already scheduled for that day only a seven-day notice is required to block a day.
You decide how long your breaks will be, including the breaks in between each client.
Dedicated staff room – when on breaks, you can either stay in your treatment room or visit our staff room, where you can also perform charting. Two food courts can also be found within a one-minute walk.
Feel good about your clinic's stellar reputation, which has received a 4.9/5.0 rating from more than 120 Google reviews.
JaneApp.com makes charting simple. From the convenience of your phone or laptop, you can view your schedule in advance from anywhere.
Full control over your pricing - as you acquire experience, get reviews, learn more, improve your skills and grow your clientele, you'll have the ability to raise or lower your price as you see fit. You are not obligated to use the clinic's average rate. You can also ask our marketing specialist to alter your pricing based on what he feels is optimal.
Tell us what type of clientele you want, and our marketing expert will work to increase the number of your preferred clients, for example athletes, treatments more focused on relaxation or treating difficult conditions, pre-natal & post-natal or a little bit of everything.
Team members at RMT Richmond BC ClinicTherapy.com are young and very easy to get along with; everyone is kind and pleasant to work with and it really shows. If you have a kind, warm nature, you will fit right in!
Experienced leadership. There are two co-owners (husband & wife) which makes it easy to address issues very quickly, you won’t be frustrated waiting for a response for a long time, everything is handled quickly.
We will also regularly ask for your feedback and make changes. Here are some examples: a bluetooth speaker was ok, but it could be better? We upgraded to a $250 speaker. Lotion: we tried a lot of different brands before we found one that we really liked. We changed to touchless soap dispensers (we tried 4 different models - some of them were really terrible, the ones we have now are great). Soap: we tested multiple different brands before settling on one that works well that is very moisturizing and doesn’t leave your hands dry. Squeaky noise coming from the massage table: the next day we took care of it
Rooms were not really soundproof, so when we renovated we spent additional $20,000 to make each room much more soundproof. If you have any issues with anything, simply let management know and it will be taken care of, we are very accommodatingEach treatment room has its own thermostat, giving you complete control over the temperature. Within a few minutes, the temperature will change.
Everything is new and the clinic feels cosy - we finished our renovation in 2021.
Soundproof rooms - we just completed a renovation and spent tens of thousands of dollars on soundproofing alone, the difference is huge.
Play your own music - it only takes a few seconds to switch to whatever song you choose..
There is no stuffiness in the rooms. We have a fresh air intake system that extracts fresh air from outside directly into each room and space of the clinic, the air feels fresh with no stuffiness, and will maintain the temperature you specify.
Trigger point charts (currently waiting for new charts for some rooms, they are back-ordered).
Quality lotion is provided
The clinic is properly cleaned once a day and more if needed.
There are two restrooms, so you'll never have to wait in line
There are six therapy rooms as well as a staff room
You'll never feel weird walking in the corridor because the hallways are quite large and inviting!
If you arrive very early on your workday and reception is not yet there, don't worry; you will have your key to come inside.
To inquire about this position, email Matt at info@clinictherapy.com, text or call (SMS or WhatsApp - same number):
*Conditions apply
Pictures of The Rooms & Clinic
While each room looks a little bit different and varies in size, they are all similar
This is the view from inside the parking lot
Reception area - our receptionists are very friendly. If you arrive early and don’t see a receptionist, allow a few minutes for the receptionist to finish taking care of routine chores. You can pay before your session or after.
There is plenty of waiting room inside. We also try to schedule appointment start times so that we don’t have more than 2-3 people starting their appointments at the same time.
Comfortable wide hallways (no awkward “whoops” moments). Even when there are multiple people walking in the hallway, it still feels comfortable and easy to walk
This is the view from the street
Good ventilation - sophisticated HRV fresh air supply system provides fresh air from outside at the temperature of the inside air. It also pumps out stuffy air from inside.
AC - we have two AC units. Each unit blows air to 3 treatment rooms (3 rooms in the back and 3 rooms in the front). The AC unit temperature can be adjusted immediately, but it will affect 3 rooms at a time. Individual rooms can also be adjusted, but changes must be done manually by the RMT Richmond clinic manager as the vents need to be manually adjusted using a ladder.
Rooms have individual temperature settings for heating - each room can change its heat.
Hallways are wide and easy to navigate, you won't have awkward moments. We have many sinks with touchless faucets and soap dispensers and there's never a line for therapists.
$4000 water filter for clean drinking water.
We do laundry inside the clinic. Washers cannot be heard from inside the treatment rooms and only a little bit in the hallway, so it never disturbs any treatments.
Here at RMT Richmond BC we have two washrooms and there is almost never a waiting line. One washroom is quite big (it’s wheelchair accessible) and the other one is smaller, but still comfortable. All of our sinks are equipped with touchless soap dispensers, touchless sink faucets and single use paper towels to maximize hygiene.
This page is being edited, the text below will be incorporated into the text above. The below text is more up to date:
***Up to $6000 advance on signing day (not a bonus anymore) for RMTs and student interns, FAST access from Richmond, Vancouver, New Westminster & some Burnaby areas. (We’re in North Richmond, our SECOND LOCATION will be in Vancouver’s West Side which should open very soon). Free regular 1.5 - 4 hour training sessions with Elana Wu (10+ years of experience, former RMT college instructor)
Soundproof, Well ventilated, Default answer to custom requests is YES, Competitive splits, Full service reception; Free parking; 4.9/5 from 120+ reviews; Full laundry service can be provided; Young team; Staff room; Experienced management, NEWLY renovated.
***Contact Matt at info@clinictherapy.com, text or call him at the number at the top of this page (SMS or WhatsApp) to learn more (resume is optional)***
Summary of why our therapists joined and stayed:
1. Default answer to any custom requests from RMTs is YES. Custom requests are encouraged
2. Your loyalty and improved skills are rewarded with higher earnings (contact us for up to date info)
3. Management texts back very quickly including off days, issues are dealt with ASAP. Solving important issues is never postponed. Someone from management is available every day of the year (that includes all weekends and statutory holidays) except on Christmas and January 1st.
4. Regular training from Elana Wu (RMT with 10+ years of experience)
5. Clean & soundproof rooms, fresh air system (little or no stuffiness), custom music is possible
***Detailed information about us:
Hi! We are Clinic Therapy and we’re looking for full-time & part-time RMTs and student interns. Choose what you like to have provided, so you can focus on giving great treatments
Why choose us?
-RMT commissions WITH RECEPTION start at 71.2%. If you work with us exclusively, your rate might be higher (contact us for the most up to date rates)
-If you accept ICBC patients, you should be fully booked from the beginning. Without ICBC patients it will depend on your experience and time of the year (contact us for an estimate)
-Student interns (who are not licensed yet): $20 - $45 per hour (usually $31.50 - $40) depending on graduation date, how many hours can be promised after becoming RMT per week and for how long the therapist can promise to stay after becoming RMT (assuming the therapist likes the clinic), flexibility of the schedule, experience & skills, etc. As of March 2022, all of our female interns have been fully booked if they had less than 6 months until graduation, except for last minute/day cancellations, which are rare. You will probably be booked full on day 1; contact us for a specific estimate for your case.
-At any time for any reason you can cancel the contract with us with a 7 day notice without any penalties. We try our very best to meet every custom needed to make our therapists happy, even if it means you need to leave the clinic
-Advance payment can be varied in size which will change conditions for receiving it (it’s a prepayment for services to be provided, it is not a bonus)
-We opened more than a decade ago and have a loyal clientele of 2600+ clients. For a specific estimate of how fast you will be booked contact us or check how booked our therapists are on our website.
-Easy free parking. Bus stop in front of our plaza (Pacific Plaza), 5 - 8 minute walk to sky train.
-Ability to offer hot stone and scented oil massages (our therapists charge a higher rate for such treatments, the clinic already has all supplies needed)
-You can focus exclusively on treatments - with the full service option you don’t have to answer the phone or reply to emails or deal with insurance phone calls, platforms and explaining to clients how their insurance coverage works (for example why it is lower than expected). Or you may also choose to work without reception for a higher split.
-Full control of your schedule - you may work as much or as little as you prefer. Absolutely no restrictions, you have full control. You can also block any days you already have open at any time. If there are already clients scheduled, only a 7 day notice would be mandatory to close such a day.
-You control the length of breaks between clients and how long your meal break will be.
- Dedicated staff room - during breaks you may stay in your treatment room or come hang out at our staff room, where you can also do charting or have a meal. We also have 2 food courts within a 1 minute walking distance.
-Good clinic’s reputation - 4.9/5.0 out of 136+Google reviews (as of April 5th, 2022)
-Easy charting with JaneApp.com. See your schedule in advance from anywhere from your phone or laptop.
-Full control of your pricing - as you upgrade your skills, gain experience, reviews and build your clientele, you will have an option to increase your price by as much or little as you prefer or keep it the same. You do not have to stick with the clinic’s average rate. You also have an option to let management adjust your pricing according to what appears to be the best.
-Ability to offer or exclude any type of treatments (for example decide if you would like to provide deep tissue massage, ICBC clients, hot stones, scented oils, etc)
-The team is young and easy to get along with - everyone is easy to talk to and work with. If you have a warm, friendly personality, you will fit right in!
-Experienced management. Two co-owners (husband & wife: Matt and Elana). You will always be able to reach management, all serious issues will be handled immediately. Tasks that are not time sensitive will usually be handled within 24 hours or faster except for big tasks.
-Full control of the temperature in your treatment room - each room has its own thermostat. The temperature changes within a few minutes.
-Beautiful clinic. The clinic was newly renovated in the beginning of 2021 (see pictures here: https://clinictherapy.com/pictures-of-the-rooms-and-clinic/ )
- Soundproof rooms - we recently renovated and spent tens of thousands of dollars just on soundproofing alone.
-Play your own custom music - change to any music you like
-Extra ventilated rooms to minimize stuffiness in rooms. We have a fresh air intake system that pumps fresh air from outside directly into each room and space of the clinic, the rooms will feel fresher than normal and stay at the temperature you set.
-Trigger point charts in treatment rooms
-Clean quality linens are provided (if you ever see any wear and tear put it away and we’ll buy new ones)
-Quality lotion is provided that slides well (a little bit oil-like) but washes off very easily and does not stain client’s clothes
-The clinic is fully cleaned at least once a day, you will work in a clean environment.
-2 washrooms so you never have to wait in line.
-6 treatment rooms and a staff room.
-Never have awkward moments when passing someone in the hallway - the hallways are quite wide and feel very comfortable.
-If you do happen to arrive really early on your workday and reception is not there yet - don’t worry, you will have your own key to enter the clinic.
Contact Matt at info@clinictherapy.com, text or call him at the number above to set up an appointment (you may also text him on WhatsApp - same number). No resume is required, although it’s certainly welcome!
—
We regularly ask for your feedback and suggestions and we WILL actually make changes.
Here’s a list of some of the things we changed and requests we have fulfilled (it is DEFINITELY NOT a complete list). Custom requests are strongly encouraged, we want you to be as happy as possible, there’s no such thing as a silly request
Upgraded to a $250 better sounding speaker.
We started performing regular maintenance on wifi for smooth Wifi connection, upgrading the router when needed.
We researched 200+ types of different sheets and face covers, purchased 27 sets and chose one that feels very smooth to the skin, is thin but warm during the winter and cool during summer, does not wrinkle and is not see through and matches our blue curtains (white sheets are also available but are see through).
Schedule changes can be done multiple times in a month or even in a week. We understand your preferred hours may change suddenly, we will always work with your availability.
Custom requests to fit in just one single client outside of the shift (answer is always yes as long as we have a room available).
Custom requests to open one day just one time without making it a regular shift (answer is always yes as long as we have a room available).
Therapists can choose to accept (or not accept) ICBC clients .
We tried many brands until we found a lotion that everyone is happy with. It slides well (a little bit oil-like) but washes off very easily and does not stain the client's clothes. Custom lotions or oils are also welcome.
Most of the therapists at our clinic choose to use lotion but requests to use oil have been always approved (just the sheets need to be put in a basket marked “oiled sheets” as they require a different detergent).
Massage table warmers have been installed in every room with custom heat settings.
Trigger charts requested for each treatment room have been provided.
Purchased easy to use touchless soap dispensers (threw out a few that were annoying to use).
Found soap that moisturizes hands (no more dryness). Requests to use custom soap have been always approved.
When massage tables start squeaking, we fix them as soon as possible, usually the same day (happened a few times during the 10+ years we have been open due to natural wear and tear).
We started requesting credit cards on file based on therapists’ absolute majority vote.
We can (and did) order different colour sheets if the therapist doesn’t like the ones we have at the clinic.
We rebuilt the walls with soundproof materials and got new soundproof doors for privacy and so that washing machines and dryers cannot be heard from the treatment rooms.
One room was too soundproof. When a therapist would knock on the door, we couldn’t hear if the client was ready. We adjusted the door to a level that the therapists prefer, balancing noise reduction with the ability to hear just enough when next to the door when the client says “ready”.
Rolling stools stopped rolling smoothly, we immediately bought new ones when we noticed it.
Towel warmers ordered (therapist's idea).
A new stool we purchased didn’t roll as smoothly as the previous model we had, so we immediately listened to the feedback and bought another model that rolls smoothly.
Fridge requested by therapists and has been delivered within days.
2 different coffee machines (ground coffee brewer & pod coffee brewer) requested by therapists.
Microwave requested by therapists and has been delivered within days
Two more towel warmers requested by therapists and immediately ordered.
Idea for making folded sheets look better has been implemented immediately upon the therapist's request.
Locker requested and installed.
Therapists pointed out that rooms were getting dirty when it was snowing outside (snow would melt from people’s shoes). We put door mats in front of every treatment room during the snow season and that basically solved the problem.
Some rooms were too cold while some were too hot at the end of the summer / early fall. We made adjustments to how much air flow comes from each vent from the air conditioning unit to achieve the desired temperature by each therapist in each room. Cooling can be increased / decreased based on each therapist’s preference with a little bit of coordination. Heating is controlled by the therapist using the thermostat in the room and the change is felt almost immediately.
One particular room was somehow stuffy. We put a Dyson fan for extra ventilation (no more stuffiness in that particular room).
One particular room only during the winter did not heat up enough, so we purchased an additional heater.
In one room one 6 plug outlet started to wear out which made the connection to the table when adjusting its height unstable. After the therapist noticed it, we immediately ordered a replacement.
Multiple chairs / stools were purchased for some of the rooms after custom requests. Requests for custom stools have been always approved.
Extended health benefit plan has been created and provided after a therapist’s request (only provided to therapists that request for it specifically as that lowers the compensation).
Therapists suggested scented oil massages and we provided all the materials needed (different fragrances according to each therapist’s preference).
Hot stone massage was suggested by therapists and we provided all the materials needed (hot stones warmers, carts for carrying the hot stones and towels during treatments).
Some therapists preferred the trigger point charts to be lowered and later the adjustments have been made (in some cases multiple times until we got it just right).
We have lights with adjustable hinges to make it possible to change the direction of the light, so it doesn’t shine into the client’s eyes. Some therapists prefer them to be pointed a certain way, we made the adjustments when we could.
Completely blackout curtains to avoid any exterior light entering the room have been installed and adjusted per therapists’ requests.
After renovation, the floor in one room had tiny bumps not visible to an eye, but occasionally it was not comfortable when moving around the massage table. We eventually replaced the floor in that room.
Custom requests for specific sanitizing wipes have been fulfilled.
Clocks that show room temperature and humidity have been installed.
One storage shelf started to become a little bit loose, we re-anchored it to the wall to make it stable again.
Two brand new never used before massage tables were just a tiny bit wobbly. After doing some research about the problem, they have been fixed.
Custom request has been fulfilled to provide a massage table that can be lowered much more than a regular massage table (the lowest point of that specific table is at least twice and perhaps 3 times as low compared to most tables).
Custom request to ALWAYS reserve a specific room for a therapist has been fulfilled (we might expect a certain number of hours otherwise requests like this might affect compensation).
Custom requests to have certain rooms most of the time for certain therapists (does not affect compensation).
Requests to have a certain type of chairs in treatment rooms have been fulfilled.
Requests for one room to not use specific cleaning solutions have been fulfilled to avoid allergic reactions to the therapist.
Idea to have instant warm water when the tap is opened is being looked at to prevent cold hands (this specific bullet point has been written on March 28th 2022, if this was posted a long time after this, we might have already made the change).
A request to have dedicated permanent storage space for a specific therapist has been fulfilled (depending on the storage amount, this might affect compensation, it won’t affect your compensation if we already have enough space, so for small items no charge).
Using a therapist's own sheets is always allowed.
If it turns out that there is a gap between clients, reception is trained to call clients and ask if the client can come earlier. Any custom requests similar to this are encouraged.
Re-adjusting the distance between shelves has been fulfilled multiple times to cater to the therapist’s custom storage needs in the treatment room.
Attachment of a doormat to the floor got a little loose and has been firmly reattached in front of one of the rooms as soon as it was pointed out.
Requests to make some rooms cooler and one room especially very cool during summer have been fulfilled.
No need to request for vacation time, it’s enough to just tell us that you are going on vacation and we will work with that. Since you would be a contractor, there is no vacation limit.
Towels were requested by a therapist that were a different size than what we had and the request was fulfilled quickly.
Fitted sheets have been requested by therapists instead of flat bottom sheets which we used before. We can provide sets with only flat sheets or a combination of a fitted and a flat sheet based on the therapist’s preference.
Requests for advance payments are basically always approved (usually we can pay a month ahead). Advance payment definition: advance payments are amounts paid before service is actually provided. For example paying a contractor ahead for the work that has not been done yet.
A request to be paid twice a month has been approved (our default is once a month as that simplifies (your) contractor’s and clinic’s tax filings by reducing number of invoices and charges)
A request to purchase a massage table which has the ability to tilt to achieve a semi flower or seating position for the client has been fulfilled
Requests to decorate rooms based on therapist’s taste are encouraged and approved
Every observation from therapists of anything breaking down or not functioning as it should is investigated as soon as possible (depending on the urgency sometimes it is immediate) and then fixed / replaced.
Water filtration system has been installed near one sink making it safe to drink water directly from that particular tap without boiling (therapist’s request)
Storage ottoman chairs have been purchased for additional storage and improved design (therapist’s request)
Coat hanger purchased after a request.
Kettle purchased with custom temperature settings (any temperature between 40 - 100 celsius with 5 degree precision)
Purchased a mini desk with rolling wheels after a request
Curtains were a little bit hard to open, we changed the track to make the curtains very easy to slide
Purchased rolling carts with 3 storage levels for therapists.
Specific prenatal pillows - purchased
Specific bolsters - purchased
Extra shoulder pillows - purchased
White covers for protecting tables - purchased
Custom mini table in the treatment room - purchased
Custom lotion bottles for refilling lotion / oil purchased (some plastic, some glass)
Custom clock - purchased for a treatment room
Umbrella basket - purchased
Additional hand sanitizer in a treatment room added after a request
Room numbers installed to make organizing room availability easier
Keeping lotion or oil at the clinic can be done (write your name on the bottle)
Purchased custom waterproof face cover for face piece protection when disinfecting (underneath a regular face cover for treatment)
All feedback and ideas are ALWAYS welcome! Simply let Matt or management know if you have any ideas or suggestions, and we will be extremely open to any changes!