(Formerly - Natural & Organic Healing Clinic)

Registered Massage Therapy & Herbs to Treat Various Conditions

(604) 303-9633 |  

4.9/5.0 Average Review Rating After Serving 2503+ Clients (see verified reviews here)

Book a Registered Massage Therapy Session with One of  Our Experienced & Dedicated Professionals (Limited Spots Available)

 We also work on relieving pre or post-natal discomfort & help with stress management and injury prevention. 
Most common pains that we work on are back, neck, shoulder, leg, hip, ankle, knee pains and others.  

How Direct Billing Works

Some therapists at provide direct billing where we bill your insurer directly and you only pay the remaining amount for which you are not covered, or if your coverage is 100% of the treatment cost, there is nothing to pay at all. Please understand that there may be instances where direct billing won't be available for reasons such as insurer's online service interruptions, your specific policy’s billing eligibility, etc.

Please be ready to pay for the whole session cost in such instances. operates independently from all insurance companies, we usually have no way to check specific details of your policy (except for ICBC). Please contact your insurer for such details

Direct Billing To Pacific Blue Cross is provided by:

Carlie Chow RMT
Jacky Ye RMT
Sarra Leung RMT
Mia Hancock RMT
Joyce Wu RMT

Direct Billing To Sun Life, Manulife and Canada Life are provided by:

Carlie Chow RMT
Jacky Ye RMT
Mia Hancock RMT
Sarra Leung RMT
Joyce Wu RMT

Direct Billing to Green Shield:

Carlie Chow RMT
Sarra Leung RMT
Not set up yet, but coming soon: Mia Hancock RMT

ICBC Direct Billing is provided by (we can get unlimited sessions for you until you are fully recovered):

Jacky Ye RMT
Carlie Chow RMT
Joyce Wu RMT
Sarra Leung RMT

Please provide your ICBC claim number, date of accident and your adjuster's contact information in the note section right after booking your appointment.

As long as we have your ICBC adjuster's contact information and claim number, we will handle all of the billing for you, you will not need to pay anything or contact ICBC, we will do it for you.

You are automatically preauthorized for 12 visits total that must be used within 12 weeks from the accident date. If your accident was more than 12 weeks ago, please call us or ask your ICBC adjuster how to get approved for treatments.

We can get unlimited sessions for you until you are fully recovered:

Just as long as you are not fully recovered you will have unlimited treatments. When there's only 2 - 4 pre-approved sessions left, we will submit an extension request. As long as you are not back to normal, the extension requests always get approved. Each extension has maximum 12 sessions. There is no limit to how many extension requests can be approved. Just as long as you are not fully recovered you will have unlimited treatments. We will submit the extensions for you, you will not need to do anything extra.

Carlie Chow also provides direct billing to (for the following insurers, a credit card on file might be required if we do not get an immediate response from the insurer confirming how much has been approved):

La Capitale
Maximum Benefit (Johnston Group)
People Corporation
RWAM (after 9pm PST no adjudication)
TELUS Adjudicare
Chambers of Commerce (Johnston Group)
CINUP (Johnston Group)
Cowan (Express Scripts Canada)
D.A. Townley
First Canadian (Johnston Group)
Johnson (Express Scripts Canada).
Johnston Group
GMS Carriers 49 and 50 (Express Scripts Canada)

Carlie Chow can also submit claims to the following companies below and THE MONEY FROM THE CLAIM WILL BE PAID TO THE CLIENT directly. The client will still need to pay upfront for the whole treatment cost:

LiUNA Local 183
LiUNA Local 506
BPA 24/7
Canadian Construction Workers Union (C.C.W.U.)
Industrial Alliance Monday
Union Benefits

Elana Wu, RMT - one of the top RMTs in all of metro Vancouver. Over 500 5.0/5.0 ratings on Google, Genbook and Lumino Health (Sunlife), more than a decade of training & experience

Registered Massage Therapist with 11 years of experience and training combined

Former College instructor for Registered Massage Therapy
Bestselling Author of Your Health Is Your Wealth
Bachelor in Holistic Health Sciences
Featured on Tri-Cities Community Television

Elana Wu is a Registered Massage Therapist in British Columbia, with an active practice in Richmond, B. C., and a diploma in Massage Therapy from the West Coast school of Massage Therapy, she has over a decade of experience and training combined. Elana has studied Traditional Chinese Medicine in Guangzhou, where she graduated in 2014 and is also a Chartered Herbalist, trained at the Dominion Herbal College.

She has a Bachelor in Holistic Health Sciences from the International Quantum University for Integrative Medicine. She has worked as a Registered Massage Therapist at Spa Versante, The Steve Nash Sports Club, and presently at Clinic Therapy. She has two years of experience selling vitamins, minerals and herbal remedies at Natural and Organic lifestyles nutrition shop. She is a member of the Registered Massage Therapists (RMTBC) Association of British Columbia and the American Association of Drugless Practitioners. She has also received over 500 5.0/5.0 ratings on Google, Genbook and Lumino Health (Sunlife)

Elana Wu RMT
Carlie Chow RMT

Carlie Chow finished RMT program (from WCCMT).

Carlie has finished the 2200 hour West Coast College of Massage Therapy RMT program. 

Treatments can focus on: relaxation, postural issues, pre or post natal, tension relief, relieving anxiety and stress, helping with insomnia, 

Joyce Wu finished RMT program (from VCMT)

Treatments can focus on: relaxation, postural issues, tension relief, relieving anxiety and stress, etc.

Joyce Wu

Mia Hancock has finished Vancouver Carreer College RMT program.

Mia specializes in treating pains instead of relaxation (although relaxation massages are also welcome). Out of everyone at our clinic, Mia had the most direct training from Elana Wu.

With extensive experience working as an administrator at multi-disciplinary healthcare clinics, Mia has a deep appreciation of what it means to solve problems by carefully listening to each person she sees, and to work together with them to resume a pain-free and functional life.

Mia has experience with muscular imbalances, frozen shoulder, TMJ syndrome, managing and correcting poor posture, and repetitive strain conditions. She incorporates a wide variety of techniques during treatment, including Trigger Point Release, Deep Tissue work, Myofascial Mobilization, Joint Mobilization, Swedish, and Active Tissue Release.

In her spare time, Mia enjoys entertaining her cat, Bikram yoga, weight-training, and a good book.


Sarra Leung finished VCMT RMT program.

Sarra also had direct training from Elana Wu which she now incorporates into her treatments.

She uses a variety of techniques during each session, (such as Trigger Point Release, Deep Tissue work, Joint Mobilization, Swedish, and Active Tissue Release).

Prenatal massage is currently not offered by Sarra.

Sarra RMT

Jacky, RMT

Jacky Ye finished Registered Massage Therapy program (Langara College). Jacky also had some training from Elana Wu.

Jacky Ye graduated from the 3000 hours Langara College RMT program in 2018 of December. He had the opportunities to participate in many outreaches such as St. John hospice, UBC hockey outreach, Icord, BC women’s hospital, survival of the fittest marathon, and etc.

He has experience in treating sports related injuries, muscular imbalance, sports related injuries, frozen shoulders, piriformis syndrome, and poor postures related from work. 

Jacky incorporates techniques in treatments such as Deep tissue work, Myofascial release, Joint mobilizations, and Swedish massages. In his spare time, he enjoys walking his dog, martial arts, weightlifting and being with family and friends. 

Jacky can speak English, 廣東話 and 普通話.

Jacky Ye RMT

Bryan Wu RMT (Registered Massage Therapist) graduated at West Coast College of Massage Therapy December of 2014 and started working May of 2015 after passing the board exam. 

Bryan has also graduated from International College of Traditional Chinese Medicine of Vancouver April of 2017 and is working towards achieving his Practitioner of Traditional Chinese Medicine license while working part-time at Natural & Organic Healing Clinic. 

He has worked with a variety of patients at various locations during his school years in WCCMT and ICTCMV such as Canuck Place and GF Strong Rehabilitation Centre helping him connect both Western and Eastern aspects of health and wellness to provide the best treatment he can.

Bryan Wu RMT

Mieguen Butcher finished RMT program (WCCMT)

Mieguen will be back in the summer of this year (2021)

She has a passion for making a difference in people’s lives hands-on, which prompted her career toward massage therapy. Mieguen is dedicated to helping others improve their quality of life - the pain-free life with her skills. 

Mieguen is experienced with treating prenatal, postnatal, sports & work-related injuries. She incorporates techniques in treatments such as Trigger Point Therapy, Deep tissue work, Myofascial release, Joint mobilizations, and Swedish massages to help clients reduce pain and increase the body's range of motion. Mieguen's other passions in life include skiing, hiking and spending time with her friends and family.

Mieguen Butcher RMT

Our Body Workers

Body-worker rates are $95 for 55 minutes.

Call or email us for current package deals.

Aleem Dhanjee finished RMT program (from VCMT) and will take his final board exams in the beginning of autumn. If he passes, he will be RMT this autumn! 

Aleem has studied at various institutions including UBC, KPU and Douglas college prior to entering VCMT’s Full-Time 20-month program and has had plenty of exposure to Biological Sciences, Human Anatomy and Physiology as well as Kinesiology.

He utilizes his knowledge of human anatomy to understand and treat orthopedic conditions (tendonitis, impingements, sports injuries, nerve and spinal compressions), improve posture, as well as manage symptoms of systemic conditions (cardiovascular and autoimmune conditions) in order to improve his patients’ quality of life.

Some techniques that he incorporates in his treatments include:

  • Dynamic releases
  • Joint mobilizations
  • Myofascial release
  • Swedish techniques
  • Trigger Point and Golgi Tendon Organ releases

Treatments can focus on: relaxation, postural issues, tension relief, relieving anxiety and stress, etc.

Aleem Dhanjee

Matthew Chan has completed his 2000 hour RMT program from the Vancouver College of Massage Therapy (VCMT) and will be taking his board exams in September. If he passes, he will be RMT this autumn! 

Matthew has a Bachelor's degree in Kinesiology from UBC and has a vast amount of knowledge in human anatomy and biomechanics. He has a passion for treating and improving the well being of others. He believes in continual improvement to find the root of pain and discomfort, rather than only treating symptoms. 

Matthew is experienced in treating patients with orthopaedic conditions and acute/chronic pain from sport and work-related injuries. Some techniques he utilizes in his treatments include:

  • Joint Mobilizations
  • Myofascial Release
  • Neuromuscular techniques 
  • Proprioceptive Neuromuscular Facilitation (PNF) Stretching 
  • Swedish techniques 
  • Trigger Point & Golgi Tendon Organ (GTO) Release

In his free time, Matthew enjoys amateur powerlifting, playing Spike ball with friends, and recreational ultimate frisbee.
Matthew Chan
  • 2000 hours of training & experience.
  • Currently completing clinical credits to finish RMT-program at Vancouver Career College and will be taking Registered Massage Therapy final board exam this September
  • Bachelor of Science in Nursing at St. Paul University

From Dennis: I am inspired to deliver therapeutic massage with a mindset of “treating people the way I want to be treated”, that is to treat all people with respect and dignity, and without any types of prejudice. I will be your healing facilitator. I will assist your body to ease your pain and discomfort, and help you gain back your physical functions and be at your best again.

It is my privilege to work with health care workers, construction workers, office workers, factory workers, athletes, self-employed, and other laborers. I always adapt to my patient’s needs, and will always consider your preferences (Relaxation, Deep Tissue, or Sports Massage). My foundation techniques include: Swedish techniques, Trigger point release, Myofascial release, Stretching and Strengthening. At the end of treatment, I can recommend remedial exercises to help you improve your posture and mobility when you are at home.

I am currently completing my clinical credits to finish RMT-program at Vancouver Career College – Burnaby campus, and hopefully be able to take the next board exam in September to become a licensed Registered Massage Therapist. Before I decided to study Registered Massage Therapy, I was working as a factory machine operator. Having experienced multiple labour jobs, working seven days a week, my body is very much familiar with body aches and pain. I am originally from the Philippines, and graduated with a Bachelor of Science in Nursing at St. Paul University Philippines in 2006. 

During free time, I usually play with my 3 kids. I like bringing them to the nearby park to have a picnic, walk & amp; run, and play ball games. Yes, I always try to have fun while babysitting! I also like playing online chess, hiking, cooking and eating together with my kids!

Sincerely yours,
Dennis Gadia


Expiration deadlines for all packages purchased before April 1 2020 have been extended by 1 year.

About Our Registered Massage Treatment Services

  • Most common pains we work on are: back, neck, shoulder
  • We also treat: leg, hip, ankle, knee pains 
  • Causes often are car accidents, work injuries, sports injuries.  
  • We also work on relieving pre or post-natal discomfort
  • We help with stress management and injury prevention. 
  • Our massage treatments are carefully chosen to fit individual needs of each and every patient to work on their pain

About The Founder Of Natural & Organic Healing Clinic

Sally Wu

Registered Herbal Therapist

Sally is a Registered Herbal Therapist in Canada, her specialty is chronic diseases. She has over 15 years of practice in integrative medicine and has a Ph.D. in Guangzhou University of Chinese Medicine, Post-graduate degree from Alternative Natural Medicine College of Canada, she is also a Registered Herbal Therapist from The Canadian Herbalist of British Columbia and a Licensed Chinese Medicine Doctor in China, along with a certification from American Association of Drugless Practitioners. 

Sally Wu specializes in helping with liver and gallbladder problems, digestion issues, gynecological diseases, skin problems, and endocrine imbalances. Her specialty is chronic diseases. Sally has presented at National conferences and to general audiences speaking on the topics of Helicobacter Pylori and has been featured on Hawaii Chinese News (檀報) to talk about the philosophy of Traditional Chinese Medicine and herbal therapy. Currently, she practices in Vancouver, Hawaii and is able to do herbal consultations online.

Sally's credentials:

  • ​Alternative Natural Medicine College of Canada of Post-graduate degree
  • Guang Zhou Traditional Chinese Medicine Of China Ph.D. Degree 
  • ​Registered Herbal Therapist of Canadian Herbalist Association of British Columbia 
  • ​Licensed Chinese Medicine Doctor of China  
  • ​American Association of Drugless Practitioners Member
  •  Featured on Hawaii Chinese News (檀報)

Work Hours

We are usually open on holidays, except December 25, Christmas day.

Mondays - Sundays: 9am to 9pm

How To Find Us is located at:

Pacific Plaza, 1055 (unit) 8888 (building) Odlin Crescent Richmond, British Columbia V6X 3Z8, Canada

Phone: 1 (604) 303-9633 

Lawyers representing ICBC clients - please use our email to contact us.


Call us at +1-604-303-9633

Refund policy: all payments are final and non-refundable.  Late arrivals will not receive their full appointment, as we cannot overlap into another patient’s scheduled time. Additionally, if no notice is given prior to the scheduled time, late arrivals will be charged the full appointment which has been scheduled. No-shows will be charged a full amount. 
Disclaimer: we only have good intentions when helping patients/clients, but legally we are not allowed to make any guarantees that any of our treatments will solve any of your problems and therefore we do not guarantee any of your problems will be solved. However, you can see what other people are saying about us here

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